Level Journey

TERMS OF USE

Effective Date: December 2, 2024

Welcome, adventurer! Before you embark on your journey of self-improvement, please read these Terms of Use carefully. By downloading, installing, or using the Level Journey application ("App"), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use the App.

QUEST OBJECTIVE

Understand the rules of the realm to ensure a fair and enjoyable adventure for all users.

Reward: Peace of mind and legal protection as you level up your life.

1. ACCEPTANCE OF TERMS

These Terms of Use ("Terms") constitute a legally binding agreement between you and Level Journey ("we," "us," or "our") regarding your use of the Level Journey mobile application and any related services, features, content, or applications (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. ELIGIBILITY

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that:

If you are under 18 years of age, you represent that you have your parent or guardian's permission to use the Service and that they have read and agreed to these Terms on your behalf.

3. ACCOUNT REGISTRATION

To access certain features of the Service, you need to register for an account. When registering, you agree to:

We reserve the right to refuse registration, cancel accounts, or remove or edit content at our sole discretion.

3.1 Authentication Methods

Level Journey offers the following authentication methods:

If you choose to use Sign in with Apple, you understand that:

4. USER CONTENT

The Service allows you to create, store, and share content, including but not limited to custom fields, tasks, and progress data ("User Content").

4.1 Ownership

You retain all ownership rights in your User Content. By submitting User Content to the Service, you grant us a limited license to use, store, and process your User Content solely for the purpose of providing and improving the Service. This includes:

We do not claim ownership rights in your User Content and will not use it for purposes beyond providing the Level Journey service.

4.2 Restrictions

You may not upload, transmit, or share User Content that:

4.3 Monitoring and Removal

We have the right, but not the obligation, to monitor User Content for compliance with these Terms. We may remove or refuse to display User Content that we believe violates these Terms or may harm our Service or users.

5. INTELLECTUAL PROPERTY RIGHTS

The Service, including all content, features, and functionality, is owned by Level Journey or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on a personal device that you own or control for your personal, non-commercial use.

5.2 Restrictions

You may not:

6. PRIVACY

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you when you use the Service. By using the Service, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.

7. THIRD-PARTY SERVICES

The Service may contain links to or integrate with third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the terms and conditions and privacy policy of each third-party service that you visit or use.

8. SUBSCRIPTIONS AND IN-APP PURCHASES

8.1 Subscription Tiers

Level Journey offers three premium subscription options:

Prices may vary by region and are displayed in your local currency at the time of purchase.

8.2 Auto-Renewal Terms

Monthly and Annual subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period. You will be charged through your Apple ID account at confirmation of purchase.

Your subscription will automatically renew at the same price unless:

8.3 No Free Trial

Level Journey does not currently offer a free trial period. You will be charged immediately upon subscribing to a monthly or annual plan. However, you can cancel your subscription at any time, and you will retain premium access until the end of your current billing period.

8.4 Managing Your Subscription

You can manage and cancel your subscription at any time through your Apple ID account settings:

  1. Open the Settings app on your device
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Select "Level Journey"
  5. Choose "Cancel Subscription"

You can also manage subscriptions directly from the App Store app or at apps.apple.com/account/subscriptions.

8.5 Cancellation Policy

When you cancel your subscription:

Lifetime purchases cannot be cancelled as they are one-time, non-recurring transactions.

8.6 Refund Policy

All purchases are processed through Apple's App Store. Refund requests must be submitted directly to Apple, not to Level Journey.

To request a refund from Apple:

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID
  3. Find your Level Journey purchase
  4. Select "Request a Refund"
  5. Choose a reason and submit

Apple reviews all refund requests on a case-by-case basis according to their refund policy. We do not control Apple's refund decisions.

If Apple approves your refund:

8.7 Billing Issues and Grace Period

If your payment method fails during subscription renewal, Apple will attempt to collect payment for up to 16 days (the "grace period"). During this time:

If payment is not successful within 16 days, your subscription will be cancelled and premium access will be revoked.

8.8 Premium Features

Premium subscriptions unlock the following features:

We reserve the right to add, remove, or modify premium features at any time. Significant changes will be communicated via in-app notification or email.

8.9 Subscription Changes

We reserve the right to:

If we increase the price of your subscription, you will be notified at least 30 days in advance. Your subscription will renew at the current price until you accept the new price.

8.10 Restore Purchases

You can restore your previous purchases at any time by:

  1. Opening Level Journey
  2. Navigating to Settings > Subscription
  3. Tapping "Restore Purchases"

This will sync your current subscription status with Apple's servers and restore premium access if you have an active subscription.

9. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEVEL JOURNEY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Level Journey, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

12. TERMINATION

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination:

If you wish to terminate your account, you may do so by:

  1. Navigating to Settings > Danger Zone within the app
  2. Selecting "Delete Account"
  3. Confirming your decision when prompted

13. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "effective date" at the top of these Terms.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

14. GOVERNING LAW

These Terms shall be governed by the laws of the Czech Republic, where the developer is based.

If you are a consumer in a country with stronger consumer protection laws, those additional protections may still apply to you.

15. DISPUTE RESOLUTION

If you have any concerns or disputes about the Service, please contact us directly at support@level-journey.com. We'll do our best to resolve any issues informally.

16. SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

17. WAIVER

The failure of Level Journey to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Level Journey.

18. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Level Journey regarding the Service and supersede all prior and contemporaneous written or oral agreements between you and Level Journey.

19. APPLE APP STORE ADDITIONAL TERMS

If you download the App from the Apple App Store, the following additional terms apply:

20. CONTACT US

If you have any questions about these Terms, please contact us:

QUEST COMPLETED!

You have successfully read and understood the Terms of Use. You may now proceed with your journey toward self-improvement and character development.

Reward: Access to the Level Journey app and all its features to help you level up in real life.